How we workOnboarding, step by step

From first call
to monthly report.

Before we start, you know exactly what happens, who does what and what you get. Pick your situation and click through the steps.

Start
Intro call or free analysis
Contact
One point of contact
Sign-off
Nothing live without your OK
Report
Every month, in plain language
Your journey

Where are you now?

  1. Step 1

    Intro call

    20 minutes · free
    You
    Tell us what you sell, to whom, and what should improve.
    We
    We look at what Google and the AI assistants say about you right now.
    You get
    An honest answer: are we the right fit, and where would we start?

    Need advice straight away? A 60-minute advice call is €150.

    Intro call Tjenno AI
    Google Meet · 20 min
    Etienne your point of contact
    Tue 10:00Wed 14:30Thu 11:00
  2. Step 2

    Questionnaire

    Online, at your own pace
    You
    Answer the questions about your business, your customers and your goals. Not sure yet? Pick “don’t know yet” or “rather call”.
    We
    We add questions when we need to know more. Everything saves as you go.
    You get
    You never have to brief the same thing twice.
    Question 7 of 30
    Who is your ideal customer?
    Don’t know yetRather call
    ✓ Saved automatically
  3. Step 3

    Growth plan and quote

    A PDF with a decision list
    You
    Read the plan and tick per point: agree or not.
    We
    Etienne writes the plan: where you stand, what to do first and what it brings. The quote, the order confirmation and our terms come in the same email.
    You get
    One plan with clear choices, and no surprises in the price.
    Growth plan · decision list
    Agree
    Agree
    Later
  4. Step 4

    Sign and start

    Intake by video call
    You
    Sign the order confirmation and set up access with our step-by-step handbook.
    We
    We sign too, send the first invoice (50%) and plan the intake.
    You get
    Every account stays in your name. Your data stays yours.
    Order confirmation
    Client
    Tjenno AI
    Access
    ✓ Google account
    ✓ Search Console
    ○ Meta Business
  5. Step 5

    Build and go live

    Nothing goes live without your OK
    You
    Give feedback through our form, with the page and a screenshot. No searching through chats.
    We
    AI does the legwork, a person checks every result. At go-live, the second invoice follows.
    You get
    One point of contact, from start to finish.
    Give feedback
    Page
    /contact/
    Send feedback
  6. Step 6

    Every month

    Report, call and adjust
    You
    Read the report and tell us what you notice in your business.
    We
    We report in plain language what Google, AI and your ads brought in, and adjust the plan. Depending on your package, a call every month or every two weeks.
    You get
    You know what every euro brings in.
    Monthly report
    Visitors from Google
    Named in AI answersCall booked
The toolkit

What's on the bench.

ClaudeResearch, drafting, building and browser work
ClickUp + CalendarAutomatic planning across clients
Search Console · GA4 · GTMMeasurement and AI-feature reporting
Semrush · MajesticKeywords, competitors and links
WordPress · WooCommerceElementor pages and custom plugins
Python buildsStatic, fast, multilingual sites
Google & social ads · ChannableCampaigns, feeds and conversion tracking
ShopifyPremium webshops and integrations
FigmaDesign and hand-off
Adobe Creative CloudCampaigns, photo and video
Custom softwareSaaS, MVPs and AI integrations
CloudPanel · HetznerHosting we run ourselves
Principles

Three rules we don't bend.

01

AI does the legwork. People own the judgment.

Speed comes from the tools; decisions and accountability stay with a person.

02

Nothing goes live without a yes.

Test page first, client approval second, launch third. Every time.

03

Every number has a source and a date.

No invented stats. If it's on this site, it came out of a real report.

Let's see where
you stand.

Three short steps, no sales pitch. You tell us what you sell and what needs to improve. Within 2 working days we show you what Google and the AI assistants currently say about you.

  • Where you stand in Google and in AI answers
  • What your competitors do better
  • The first three things to fix
EtienneTjenno AI · your point of contact20 min · no deck

Questions we answer in a 20-minute intro:

  1. Why does my competitor show up in ChatGPT and we don't? Usually it comes down to the sources AI trusts. In the free analysis we show you which ones mention them, and how to get you in.
  2. How do we get more leads without a bigger ad budget? By putting ads and SEO on one keyword plan, so they stop competing for the same clicks. We'll show you where that pays off first.
  3. Our new website looks great. So why doesn't it rank? Often it's structure, speed or content Google can't read. We check it live and give you the first three fixes.
  4. What does AI say about our company right now? Let's ask it together. In the intro we check Google's AI overview, ChatGPT, Perplexity and Gemini for your name.
  5. Which of our marketing actually brings in customers? We tie every channel to calls, forms and sales, so you know what each euro brings in. Want to see where you stand?